GC Liquor Privacy Policy

We, at GC Liquor, take the protection of your personal information very seriously and believe in working towards earning our clients trust and maintaining it. This page outlines the various ways we use your private information and therefore, urge you to go through it once before you decide to stick with us. We also welcome any feedback or questions that would help make your experience with us a memorable one.

We do not sell your personal information to any other parties who may or may not be involved.

An ID proof above 18 years+ is required to be shown at the time of delivery.

When we comes to deliver, we will wait for 5 minutes only, then our person will leave.

If we come to place your order and get no reply from your side, we will deduct the minimum charge of your order and give a refund.

1. What is covered by Privacy Policy?

This policy outlines our practices with regards to the management of personal information of our clients. Specifically, we are providing an outline as to how and where your personal information is used. Hence, we deem it necessary to outline the following points in great detail:

Types of personal information collected
How it’s collected and held
The purpose behind its collection, holding and usage
Securing the data
Who we share it with, and why
Accessing and correcting information by you
Contact us if you wish to make a complaint or enquire about your privacy in detail.

2. What is personal information?

As defined by the Privacy Act 1988 (Cth), “personal information” means information or an opinion about an identified individual, or an individual who is reasonably identifiable:

(a) whether the information or opinion is true or not; and

(b) whether the information or opinion is recorded in a material form or not.

3. Types of personal information collected

The type of information that we collect assists us with making on-time deliveries, improving our service and providing you details about our newest launches and offers.

Following are some of the details that we collect-

Name;
Contact details (e.g. email address, telephone number(s), residential and delivery addresses);
Information to identify you (e.g. date of birth);
Household details (e.g. number of people living at a household and their ages);
Payment and transaction details/history (including information about payment cards linked to flybuys and associated transactions);
Details regarding participation in flybuys and our other clubs and programs operated from time to time;
Records of your communications and interactions with us; and
Details/history of purchases, preferences, interests and behavior relating to transactions, products, services and activity with our digital services

4. Securing personal information

We are extremely careful and always on guard when it comes to securing the information provided by our customers. The personal information that we are privy to is generally stored digitally and we ensure to employ the best safeguards and security softwares for protection.

Several security measures and encryption protocols are established to prevent unauthorized access, changes in saved information, loss or misuse of our customer’s personal information.

While making payment, we make use of encryption and hashing to protect our customers’ banking information. While contacting us, ensure that you do not provide your card details or any other banking details. While making a reference to your payment, we only mention the last four digits for security purposes.

5. Purpose of holding and using personal information

It is imperative for any business to collect information on their customers, mainly due to licensing and other legal requirements. These requirements are necessary to be fulfilled for a business to stay open. We use the information provided by our customers in a responsible and respectable manner.

Other factors that lead to us holding personal information pertains to providing a good service to our customers, keeping them informed of our new products, offers and services, staying in contact with our customers, partners and other suppliers to avoid fraud and ensure secured transactions, and working on improving our service to enrich your experience with us.

6. Who do we share your personal information with, and why?

The safety of your personal information is important for us. We only share some or most of the details provided by you to generate stats regarding our products to generate insight regarding purchase patterns.

In most cases, we anonymize your personal information to generate stats that we share with our distributors and suppliers. There are extenuating circumstances under which we share your personal information to service you better.

(GO THROUGH DANMURPHYS SITE AND SELECT WHICH ONES APPLY TO YOU AND ADD IT)

7. How can I access and correct information?

You have the right to access and correct your personal information provided to us. If you are registered with us and can access your account online, then you can access and correct information provided in your profile.

However, there is a verification process where you will be asked to verify your identity before making any changes to existing information.

If you are unable to access your account online, then you can contact our Privacy Officer. Please provide exact details and corrections that are to be made.

8. Complaint or enquiry about our handling of your personal information

If you wish to raise a complaint or have any queries or doubts regarding our policy, please contact our Privacy Officer.

Contact details- Privacy Officer